When conflict arises between family and business goals, the natural inclination to minimize it can lead to a pattern of dysfunctional communication and greater conflict. The common practice of triangulation rarely leads to resolution of underlying issues and can be psychologically stifling to the parties involved. Perceptive leaders of a family-owned enterprise will make the family aware when the pattern emerges and enlist the help of outside professionals when needed to prevent damaging the family relationships or the business.
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